Frequently Asked Questions

General Questions

What is Healing Hearts Palestine?

Healing Hearts Palestine is a non-government, non-profit organization. It was started by students of the Qur’an so that like-minded people can come together, feel the pain of the Ummah, and help those in need.

What programs does Healing Hearts Palestine run?

Healing Hearts Palestine works with two main goals:

  1. Raising Awareness – We educate our community about Palestine and its cause. Every Sunday, we hold live sessions on WhatsApp, Instagram, and our website. These sessions share the history of Gaza and Palestine and discuss solutions.
  2. Providing Aid – We run welfare programs in Gaza, including:
  • Monthly food support for over 1,000 Palestinians
  • Tents for families without shelter
  • Our unique Child Adoption Program that allows people to support children in Gaza online
How does the Child Adoption Program work?

1. Our team in Gaza verifies the families of orphan children by checking their situation and collecting death certificates. After full verification, we register them with Mercy Mission, a trusted partner organization.

2. You promise to give a set monthly amount to support the child. Then, we provide you with an adoption certificate and the child’s contact number so you can stay in touch through WhatsApp and Zoom.

How is the money sent to the child after adoption?

Each month, you send the support amount to our team. We transfer it to our Gaza team through Binance. Our Gaza team locates the child’s family and delivers the money to them. The child’s family then confirms through WhatsApp that they have received the amount.

If Gaza is blocked and no aid is entering, how do you send help inside?

We send help through money transfers, so border openings are not required. Using Binance, we follow non-traditional methods that do not need banks. Similar to mobile payment systems like JazzCash in Pakistan, we work with local traders in Gaza to buy goods. These goods are then given to families who cannot afford them, providing them with food and other essentials.

How will I know my donation reached the right people?

Before giving food or water, our team surveys the area to make sure the people truly need help. Then, they tell us the required amount for that month, and we use it to provide food and water. We share pictures and videos with you as proof. If you donate a large amount (over 200,000 PKR), we also put your name on the donation poster to appreciate your support and give you full confidence that your donation is being used for the right cause.

How can I donate?

You can donate through our website, bank account, online payment, or via JazzCash, Sadapay, and NayaPay.

Are you a registered organization?

Yes, we work under registered organizations Mercy Mission and with reliable partners to ensure transparency.

How do I know my help has reached the right place?

We provide proof through reports, photos, videos, and updates from our partners.

Can I volunteer?

Yes, you can join as a volunteer by filling out our form or contacting our team.

How much money is needed to adopt a child, and what benefits will I receive?

To adopt a child, you need PKR 60,000 at the start. If you give the full PKR 60,000, you will receive the child’s contact and WhatsApp number. You can communicate directly with the child through calls, video calls, Zoom meetings, and other similar ways.

What if I cannot give the full amount to adopt one child?

If you cannot give the full PKR 60,000, you can donate PKR 10,000, PKR 5,000, or even PKR 1,000. We will add you to a donor team through a WhatsApp group so you can adopt a child together. The group admin will share your questions with the child, provide donation updates, and arrange a monthly meeting for you.

How can I support Healing Hearts Palestine besides giving donations?

If you are a businessman, you can sponsor us. If you have digital skills like graphic design or video editing, you can volunteer with us. If you are a university student, you can become our brand ambassador at your university. You can also support us through social media marketing by liking, sharing, and following our posts.

Your support can change lives today and create a better tomorrow for communities in need